Job Description: Retail Account Manager
Position: Retail Account Manager
Department: Retail Management
Location: [Specify location]
Job Summary:
We are seeking a highly motivated and results-oriented Retail Account Manager to join our dynamic retail management team. The Retail Account Manager will be responsible for overseeing and maintaining relationships with key retail accounts, driving sales growth, and ensuring customer satisfaction. This role requires a strong combination of strategic thinking, exceptional communication skills, and a deep understanding of retail operations.
Duties and Responsibilities:
- Build and maintain strong relationships with key retail accounts, acting as the main point of contact for all account-related inquiries and needs.
- Develop and execute strategic plans to drive sales growth and achieve revenue targets, while effectively managing account profitability.
- Collaborate with cross-functional teams, including marketing, sales, operations, and product development, to ensure alignment and successful implementation of account strategies.
- Conduct regular business reviews with retail accounts to identify opportunities for growth, address challenges, and provide recommendations to optimize sales and performance.
- Monitor and analyze market trends, competitor activities, and customer feedback to identify potential risks and opportunities, and adjust account strategies accordingly.
- Negotiate and finalize contracts, pricing agreements, and promotional activities with retail accounts, ensuring profitability and compliance with company policies and guidelines.
- Coordinate and supervise the execution of in-store merchandising initiatives, promotional events, and product launches to maximize sales and enhance brand visibility.
- Provide regular reports and updates to senior management on key performance indicators, sales forecasts, and market insights related to retail accounts.
- Stay informed about industry trends, emerging technologies, and best practices in retail management to continually enhance account management strategies and outcomes.
Skills and Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven experience in retail account management, preferably within the [specify industry] sector.
- Strong knowledge of retail operations, including sales, merchandising, inventory management, and customer service.
- Excellent interpersonal and communication skills, with the ability to build and maintain effective relationships with retail accounts and internal stakeholders.
- Demonstrated ability to develop and implement successful sales and account management strategies, resulting in revenue growth and customer satisfaction.
- Proficient in analyzing market data, identifying trends, and making data-driven decisions.
- Strong negotiation and presentation skills, with the ability to influence key stakeholders and drive desired outcomes.
- Exceptional organizational and time management skills, with the ability to handle multiple priorities and meet deadlines.
- Proficient in using CRM software and other relevant tools to manage customer relationships and track sales activities.
- Ability to adapt to a fast-paced and changing retail environment.
- High level of professionalism, integrity, and ethical conduct.
Note: This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.